Responsible Gaming

At Loonieplay Casino, we want gambling to remain a safe and enjoyable form of entertainment. Responsible gaming means playing within your limits—time, money, and emotions—and knowing when to take a break or seek support. This page explains practical ways to stay in control and the tools available to help you manage your play in 2026.

Our Commitment

Loonieplay Casino (Kingside Push Ltd.) is committed to providing a fair, transparent, and player-focused gaming environment. We support responsible gambling principles, provide player protection features, and encourage all players to make informed decisions before and while playing.

Play Responsibly: Key Principles

Use these guidelines to keep gambling fun and low-risk:

Set a budget for gambling and treat it like an entertainment expense.
Never chase losses. Losses are part of gambling, and chasing often leads to bigger losses.
Set time limits and take regular breaks, especially during long sessions.
Play with a clear mind. Avoid gambling when stressed, upset, tired, or under the influence of alcohol or other substances.
Keep balance between gambling and other hobbies, social life, and responsibilities.
Understand game odds. Casino games are designed to have a house edge; outcomes are random and cannot be predicted.

Recognizing Problem Gambling

Consider taking action if you notice any of the following:

Spending more money or time than intended
Borrowing money or selling items to gamble
Chasing losses or increasing stakes to feel the same excitement
Hiding gambling activity from friends or family
Neglecting work, school, or relationships due to gambling
Feeling anxious, guilty, or depressed about gambling

If any of these resonate, we strongly recommend using the responsible gaming tools below and contacting professional support services.

Responsible Gaming Tools Available

We provide tools designed to help you manage how you play. Availability and exact configuration may depend on your account settings and verification status.

Deposit Limits: Set caps on how much you can deposit within a chosen period (daily/weekly/monthly).
Session/Time Limits: Set reminders or limits to control how long you play.
Loss Limits: Set a maximum loss threshold for a defined period.
Wager Limits: Set a cap on total stakes over time.
Cooling-Off (Short Break): Temporarily pause your account for a chosen period.
Self-Exclusion: Request a longer exclusion period during which you cannot access your account.

To request limits, cooling-off, or self-exclusion, please contact our customer support team through the available channels on our website. We may ask for account verification to protect you and prevent unauthorized changes.

Withdrawal Policy Reminder

To help players plan responsibly, please note that Loonieplay Casino applies a withdrawal limit of C$5,000 per week. This is separate from any personal limits you may choose to set for responsible gaming.

Underage Gambling Prevention (18+)

Loonieplay Casino is intended for adults only. You must be at least 18 years old (or the legal gambling age in your jurisdiction, if higher) to create an account and play for real money.

We take underage gambling seriously and may use verification checks to confirm your identity and age. If you share a device with minors, we recommend:

Keeping your login details private
Using device-level parental controls and restricted profiles
Logging out after each session

Fair Play and Randomness

Casino games operate on Random Number Generator (RNG) technology or live dealer processes designed to ensure unpredictable outcomes. No strategy or external tool can guarantee winnings. If you feel you are relying on “sure wins,” it may be time to pause and reassess your play.

Protecting Your Account

Keeping your account secure can prevent unauthorized gambling and spending:

Use a strong, unique password
Do not share your account or payment details
Check transaction history regularly
Contact support immediately if you suspect unusual activity

Get Help: Independent Support Organizations

If gambling stops being enjoyable, professional support is available. The following organizations provide confidential help and resources:

GamCare — https://www.gamcare.org.uk/
GambleAware — https://www.begambleaware.org/
Gamblers Anonymous — https://www.gamblersanonymous.org/
Gambling Therapy — https://www.gamblingtherapy.org/

Need Assistance with Limits or Self-Exclusion?

If you would like to set limits, take a break, or self-exclude, please contact Loonieplay Casino support via the options listed on our website. We will guide you through the process and apply your request as quickly as possible.

Last updated: 2026