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Anti‑Money Laundering (AML) Policy

Last updated: 2026

This Anti‑Money Laundering ("AML") Policy describes the measures applied by Loonieplay Casino ("Loonieplay", "we", "us", "our") to prevent, detect, and report money laundering, terrorist financing, fraud, and other financial crime. This page is a service (compliance) notice and forms part of our compliance framework together with our Terms and Conditions and Privacy Policy.

Loonieplay Casino is operated by Kingside Push Ltd. and is licensed in Comoros (AOFA). We reserve the right to update this AML Policy at any time to reflect regulatory, operational, or risk‑based changes.

1. Purpose and scope

The purpose of this AML Policy is to:

  • set out how we identify and verify customers (KYC / Customer Due Diligence);
  • explain how we monitor transactions and assess risk;
  • define activities that are restricted or prohibited;
  • describe actions we may take, including account restrictions and reporting;
  • support a safe environment for playing our products (e.g., Slots, Roulette, Blackjack, Live games, and other casino games).

2. Key definitions

  • AML: Anti‑Money Laundering.
  • CTF: Counter‑Terrorist Financing.
  • KYC / CDD: Know Your Customer / Customer Due Diligence procedures used to identify and verify a customer.
  • EDD: Enhanced Due Diligence for higher‑risk cases (e.g., additional documents or checks).
  • Source of Funds (SoF): evidence explaining where specific funds used for gambling originate.
  • Source of Wealth (SoW): evidence of how a customer’s overall wealth was generated.

3. Our AML principles

We apply a risk‑based approach and may use a combination of manual checks and technical tools to protect our platform. Our core principles include:

  • Identity verification: confirming a customer’s identity and age before allowing certain actions (including withdrawals) and whenever required.
  • Ongoing monitoring: reviewing account behavior and transactions for unusual patterns.
  • Risk assessment: assessing customer risk based on geography, payment methods, behavior, and other indicators.
  • Record keeping: retaining relevant records for a reasonable period as required for compliance and auditing.
  • Reporting: where legally required, reporting suspicious activity to the competent authorities.

4. Customer eligibility and age verification

Our services are intended only for persons who are legally permitted to use online gambling services. We may request proof of age at any time. If we determine that an account is used by or on behalf of an underage person, we may suspend the account, void bonuses, and take additional measures permitted by our Terms and applicable rules.

5. Customer Due Diligence (KYC) and verification

To comply with AML/CTF requirements and to protect our customers, we may request KYC documentation at registration, before deposits or withdrawals, during ongoing monitoring, or whenever certain triggers occur (e.g., unusual activity, large or rapid transactions, multiple payment instruments, chargeback risk, or elevated jurisdictional risk).

Examples of documents we may request include:

  • Proof of identity: passport, national ID card, or driving licence (clear, valid, and not expired).
  • Proof of address: utility bill, bank statement, or official letter showing your name and address, typically issued within the last 3 months.
  • Payment method verification: proof you own or control the payment method used (e.g., card ownership verification, wallet ownership verification, or relevant screenshots/receipts as appropriate).
  • Additional information: date of birth, occupation, and other details necessary for compliance checks.

We may use third‑party verification providers and public/private databases where permitted. If documents are incomplete, unclear, or inconsistent, we may request replacements or additional information.

6. Enhanced Due Diligence (EDD) and Source of Funds/Wealth checks

For certain customers or scenarios, we may perform EDD. This can include asking for documentation to confirm Source of Funds (how funds used on the account were obtained) and/or Source of Wealth (how overall wealth was accumulated).

Examples of evidence that may be requested include, depending on the situation:

  • recent bank statements showing salary deposits;
  • payslips or employment contract;
  • tax returns or official income statements;
  • proof of business ownership and financials;
  • sale agreements (e.g., property/asset sale) and related receipts;
  • crypto transaction history and proof of wallet ownership where relevant.

If requested information is not provided within a reasonable time, we may restrict the account, refuse transactions, or suspend/close the account in line with our Terms and legal obligations.

7. Payments, withdrawals, and “closed loop” principles

We support multiple payment methods, including cards and certain cryptocurrencies. To reduce the risk of fraud and money laundering:

  • Withdrawals may be processed to the same payment method used for deposits where possible ("closed loop").
  • Third‑party payments are not permitted. You must not deposit or withdraw using a payment instrument, card, bank account, or crypto wallet that you do not own/control.
  • Name matching: the account holder’s name must match the name on the payment method and KYC documents.
  • Verification before withdrawal: we may require full KYC/EDD completion before approving withdrawals.

Withdrawal limit: Loonieplay Casino may apply withdrawal limits, including a stated limit of C$5,000 per week, subject to our Terms, verification status, risk checks, and applicable rules.

8. Transaction monitoring and suspicious activity

We monitor deposits, withdrawals, gameplay behavior, and account activity for indicators that may suggest money laundering, fraud, or abuse. Examples of behaviors that may trigger review include:

  • unusual deposit/withdrawal patterns (e.g., rapid in‑and‑out movement of funds with limited gameplay);
  • attempts to avoid verification or to provide misleading information;
  • multiple accounts or use of shared devices/IPs in a way that suggests collusion or evasion;
  • use of payment methods or wallets linked to third parties;
  • chargebacks, disputed payments, or inconsistent ownership evidence;
  • activity linked to sanctioned persons/territories or other restricted categories.

9. Prohibited and restricted activities

You must not use Loonieplay Casino for any unlawful purpose or to facilitate financial crime. Prohibited or restricted activities include, without limitation:

  • money laundering, terrorist financing, or attempting to disguise the origin of funds;
  • fraud, stolen payment instruments, or chargeback abuse;
  • creating or using multiple accounts to bypass controls, limits, or KYC;
  • transferring value between players or using the casino as a payment/transfer service;
  • acting on behalf of another person or allowing another person to use your account.

10. Sanctions, PEPs, and high‑risk jurisdictions

We may conduct screening for sanctions and other risk indicators. We may apply additional checks for customers who are:

  • identified as politically exposed persons (PEPs) or close associates/family members of PEPs;
  • located in, or connected to, jurisdictions considered higher risk for AML/CTF;
  • linked to sanctions lists or restricted parties.

Where required, we may refuse service, restrict transactions, or close accounts.

11. Actions we may take

To meet our AML/CTF obligations and protect the integrity of our services, we may, at our discretion and where permitted by law:

  • request KYC/EDD documents or additional information at any time;
  • delay or refuse deposits/withdrawals pending verification;
  • set limits, freeze, restrict, or suspend an account during review;
  • refuse to register a customer or terminate the business relationship;
  • withhold payments while an investigation is ongoing, where legally justified;
  • report suspicious activity to the competent authorities as required.

We may not be able to inform you that a report has been filed or that an investigation is underway where “tipping off” restrictions apply.

12. Record keeping and data protection

We keep records of verification data, transaction history, and communications for compliance, security, dispute handling, and auditing purposes, in line with applicable legal requirements. Personal data is handled in accordance with our Privacy Policy and relevant data protection laws. Only authorized personnel and trusted service providers may access data on a need‑to‑know basis.

13. Customer responsibilities

By using Loonieplay Casino, you agree to:

  • provide accurate and complete information when creating and using your account;
  • update your details if they change;
  • use only payment methods and wallets that you own/control;
  • cooperate with KYC/EDD requests promptly.

14. Contact

If you have questions about this AML Policy or a verification request, please contact our support team through the contact options available on our website:

Website: https://loonieplay.com/ (brand information domain reference: loonie-play.fr)

For security reasons, we may ask you to confirm account details before discussing verification or payment topics.

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